Return Policy

7-Day Adjustment Period

All commercial extensions and modifications come with a 7-day adjustment period from the date of purchase.

 

Within The 7-Day Adjustment Period

Should a problem occur that is specifically related to one of my products within the 7-day adjustment period, I will resolve the problem at no extra cost. Under the rare circumstance that I am unable to fix the problem, a store credit may be issued in the full amount of the purchase price.

Should a problem occur that is unrelated specifically to one of my products within the 7-day adjustment period, I may attempt to resolve the problem at no extra cost. I do not guarantee a solution.

 

After The 7-Day Adjustment Period

Should a problem occur that is specifically related to one of my products after the 7-day adjustment period, I will resolve the problem at no extra cost. Under the rare circumstance that I am unable to fix the problem, a store credit may be issued in the full amount of the purchase price, minus an administrative fee.

Should a problem occur that is unrelated specifically to one of my products after the 7-day adjustment period, I will resolve the problem for a fee.

 

100% Working Guarantee

I guarantee 100% that our products will work as they were designed, and for the basic installation of OpenCart versions as specified for each product. Should you have any issues, please contact me.

 

Product Doesn't Meet Requirements

Please visit my Demo Page before purchasing any of my products. Should you purchase a product that doesn't meet your requirements, I do not guarantee a refund will be issued.

 

Submit A Return

If you would like to submit a return, please visit the Returns link under Customer Service at the bottom of this page. Please provide a detailed reason for the return.

 

Due to products being a software, refunds will only be given at my discretion.

ABOUT US

OpenCart Addons is Canada’s leading extension developer & OpenCart’s official Canadian support partner. With close to 5 years’ experience in OpenCart development, we have helped thousands of OpenCart shop owners tailor OpenCart to their unique needs. You can purchase our extensions with peace of mind knowing that they are backed by our unparalleled customer service and hundreds of five-star reviews.

LATEST BLOG POST

Introducing Our Community Support Hub

We've had a few requests lately for a place where customers can share their shipping setups using our advanced shipping extensions, as well as a general community support portal where you can see solutions to real problems. We have listened to your requests and are happy to announce this page.

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